Emergency Department Quality of Service

Evidence shows that when patients who have had a heart attack or who have pneumonia are brought into the Emergency Department receive specific types of treatment, they are more likely to get better faster and with few complications.

How the Emergency Department at Cedars-Sinai performed on these measures are reported below.

Receiving an aspirin as soon as possible after a heart attack can help prevent further damage to the heart and help patients recover better after having had a heart attack. The table below highlights how Cedars-Sinai's Emergency Department compares on this care quality measure compared to the top 10% of U.S. hospitals and U.S. hospitals on average.

Emergency Department Care Quality Measures	Cedars-Sinai (April - June 2011)	All Hospitals Nationwide* (April 2010 - March 2011)
		Top 10% Scored	Average
Aspirin on arrival	100%	100%	99%
Percutaneous coronary intervention (PCI) therapy <90 min)	100%	100%	92%

* These data represent all hospitals across the United States that report data to The Joint Commission.

How quickly a pneumonia patient receives the appropriate and most effective antibiotic and whether or not the oxygen levels of their blood is assessed plays a significant role in avoiding complications and starting to recover quickly.

The table below shows how the Cedars-Sinai Emergency Department compared on important care quality measures compared to the top 10% and the average for U.S. hospitals.

Emergency Department Care Quality Measures for Patients With Pneumonia	Cedars-Sinai (Apr-Jun 2011)	All Hospitals Nationwide* (Apr 2010 - Mar 2011)
		Top 10% Scored	Average
Blood cultures Percent of pneumonia patients who are given a blood test in the Emergency Department before antibiotics are given	96%	100%	97%
Antibiotic first received within 6 hours of arrival Percent of pneumonia patients receiving an antibiotic within six hours of arriving at the hospital	98%	100%	96%

These data represent all hospitals across the United States that report data to The Joint Commission.

To review patient satisfaction ratings for the Emergency Department at Cedars-Sinai, click here.